If you called us, left a message, and didn't hear back -- very very sorry! Our voicemail was disconnected some weeks ago and we only just realized what was wrong. The problem is now fixed, finally.
All prices are in US dollars; payment may be by check, money order, credit card (Mastercard, VISA, American Express), Paypal, TransferWise, or interbank transfer. Minimum order amount is $10. Please note that checks not drawn on a US bank will cost an extra $20 to process, and that international bank transfers may also be subject to additional bank fees. For payment in other currencies, please contact us.
We take care to make sure our catalog is up to date (the date of the most recent update appears at the bottom left of each catalog page) but please note that listings are not updated automatically when an order is placed, nor does our online shopping cart system automatically check for availability. After your online order has been received, we will send you a personal email confirmation. Since we are often travelling to shows and auctions, your order confirmation may not arrive immediately (patience, please!), but items will always go to those who reserve them first. It does sometimes happen that a second order for an item is received before we have had a chance to mark it as sold. In such cases, you will be notified promptly and any payment made will be refunded immediately. Contact us at
All items are guaranteed original and as described. Our fountain pens and pencils have been professionally serviced and are warranted to be ready to write unless specifically noted otherwise. Old sacs and seals are replaced, nibs smoothed, and each pen is dip-tested. Ballpoints and rollerballs may need new refills, while pencils may need fresh erasers. Measurements refer to pen length when closed. Unless otherwise noted, a "set" consists of a fountain pen and a matching twist-action mechanical pencil. Set measurements normally apply to the longest item, usually the pen. If you find an item unsatisfactory, we only ask that you notify us and return it promptly in the same condition in which you received it (note, however, that spare parts, repair supplies, and consumables such as pencil lead are only returnable if defective or not as described).
We stand behind what we sell -- buy with confidence!
IMPORTANT: Many popular modern inks are not compatible with vintage fountain pens. Please see our cautionary remarks about appropriate ink choices for older pens.
Online ordering is fast, convenient, and secure. Although we enjoy talking with our customers, we strongly recommend that orders be placed through our website rather than by telephone. We can usually be reached weekdays during regular business hours (EST) at +1 401 351 7607.
We remove sold items from the catalog promptly, so if you wish to keep a record of a description or photograph, it is recommended that you make a copy at the time you place your order.
We ship worldwide! Our rates are weight-based, with basic insured delivery by First Class in the USA starting at $6 (though some small, inexpensive items, such as replacement seals and sacs, ship for less -- starting at $4). On average, delivery time within the USA will run between two days and a week.
If you need next-business-day or second-business-day delivery within the United States, we recommend Express Mail. In most locations, Express Mail will also be delivered on Saturdays. You can look up Express Mail delivery times for your location here; our shipping zip code is 02940.
Express Mail (EMS) is also our recommended service for shipments outside the USA. Online tracking is not always possible for international packages due to incompatibilities between different countries' postal computer systems, but EMS is fast, reliable, and includes insurance. A signature is also required upon delivery, unless waived.
Another option for deliveries outside of the USA is Priority Mail, less expensive than Express Mail but also slower and less secure. Priority Mail packages are traceable, but generally not trackable in real time (this function is steadily being expanded, though). There are a few countries for which Priority Mail is not available (full USPS list of countries and services here).
For inexpensive items, we also offer economy shipment by First Class International. This service does not include insurance, and is at buyer's risk. We strongly recommend other options for anything worth over $100, and reserve the right to refuse First Class International shipment for orders paid via Paypal. While First Class International sometimes arrives in a matter of days, this cannot be counted upon. To some countries -- Brazil, Italy, and Spain, for example -- such packages often take several weeks to arrive. Some of this delay appears to be due to Customs backlogs, since more expensive classes of mail are given priority. The ability to track First Class International packages is being steadily expanded, but in most cases online tracking stops as soon as a package leaves the USA.
FedEx offers maximum speed and security. Once nearly twice as expensive as Express Mail for international shipments, FedEx now costs only 10-20% more -- $70-90 for a typical package. For the most valuable and irreplaceable items, we recommend FedEx.
In all cases, payment of duty and any local taxes is the responsibility of the purchaser. Please note that we do not use UPS within the USA, since they are inordinately fond of leaving packages on porches without ringing doorbells.