Please note that we receive a great deal of mail – too much to permit us to answer every individual request for identification, valuation, or repair advice.  In nearly all cases, the answers are already posted in our FAQ pages or our Site FAQ, can be found through our Search page, or are readily available in other online resources or in standard reference books.

Please consult these sources first!

If you do have a question that is not addressed elsewhere in the site, make sure to give us as much relevant information as possible.  If you do not know how to describe a pen or pencil, follow this link for instructions.  If you wish to show us an image, whether from a digital camera or scanner, the best method is to upload it to where it can be viewed with a browser (free website space is usually available from your Internet service provider).  If you must send us an image, let us know it is coming first, and try to keep its size under 50K (start by cropping out the background!).  Do NOT send it in compressed form, such as a .zip file – We will delete such files without opening them, along with Word or Excel files sent as attachments.

For e-mail, here's the link:
You can also reach us by telephone at +1 401 351 7607 during normal business hours (EST)